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Refund Policy
Last updated: February 12, 2026.
Laasit LLC stands behind the quality of our IT services. Because work begins immediately and is highly technical, the following policy applies:
Consultation & Audit Packages
Full refund (minus $99 processing fee) if cancelled within 24 hours and before work starts.
Monthly Retainer Services
- Cancel anytime with 30 days’ written notice. Billed only for the final 30 days.
- If we fail to deliver agreed hours or deliverables for two consecutive months, request a pro-rated refund for those months.
One-Time / Hourly Projects
No refunds once work has started. We provide a preview/milestone approval on larger projects.
One free revision included; additional revisions at hourly rate.
Chargebacks
Any chargeback results in immediate suspension of services and legal recovery of fees plus costs.
All disputes governed by the laws of the State of New Jersey.
Reviews from our clients
What People Say
William Willbruck
Regular client
"The team provided exceptional support for our Network and Linux infrastructure. Their expertise in system optimization and security is truly impressive. Professional, fast, and reliable—highly recommended for any complex IT administration tasks!"
Isabelle Moretti
Beauty Salon Owner
"Outstanding service for our core systems! They implemented a rock-solid Data Backup and BDR strategy that gives us total peace of mind. They also handled our entire Windows OS rollout and update schedule flawlessly, with minimal downtime. Fast, efficient, and highly knowledgeable."
Michael Chen
Trucking Company Manager
"Exceptional work! The team handled our server maintenance and testing with total precision, and they perfectly configured our pfSense firewall. Fast, reliable, and incredibly knowledgeable. Highly recommended!"
Electronic delivery
For all oders over $100
90 Days Return
If goods have problems
Secure Payment
100% secure payment
24/7 Support
Dedicated support